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Policies

Payment and Cost

All Air Purification Dealers are required to post the same price on the internet for each unit. Be sure to call Clean Air Solutions, LLC before you make your final decision or purchase for the best actual cost.

Clean Air Solutions LLC will accept personal checks, money orders and uses PayPal to securely accept credit cards.

Return Policy

Since Clean Air Solutions, LLC represents the highest quality products, there are very few returns but in the unlikely event that a return is required within the allowable time of 30 days of receiving the unit the following policy will apply:

The Austin Air company requires the customer to pay a $25 restocking fee and the shipping expense back to the company and the original shipping expense if covered by CAS.

Airpura requires the same shipping expense stated above plus 25% of the cost of the unit (restocking fee) is the responsibility of the customer.

The EL Foust company requires the same shipping cost as stated above and a 10% restocking fee.

The customer needs to call CAS and request a Return Authorization (RA) before the 30 days of receipt has passed. Write this number prominently on the returning package before shipping. RA numbers are valid for 15 days. All returns must be received within 15 days of obtaining the RA number. Make sure the correct address is on the box.